Anzan Game — Account deletion

App: Anzan Game (mn.anzan.app)

You can request deletion of your Anzan Game account and associated personal data at any time.

How to request deletion

1. Send an email to support@fanzan.mn from the email address you use with Google Play, or include your registered phone number and full name as shown in the app.
2. Use the subject line: Delete my Anzan account.
3. We will verify ownership and process your request within 30 days.

Data that will be deleted

• Account profile (name, phone number, province/region)
• Authentication credentials (PIN hash)
• Game progress (rank points, medals, leaderboard entries tied to your account)
• Wallet balance and subscription status associated with your account
• In-app activity linked to your user ID

Data that may be retained

• Payment and billing records required for accounting, tax, or fraud prevention (typically up to 5 years, where applicable by law)
• Aggregated or anonymized statistics that cannot identify you
• Admin audit logs that reference your user ID may be retained for security purposes for a limited period

After deletion, you will not be able to recover your account or game progress. You may register again with the same phone number only after deletion is complete.

Privacy policy: /privacy